RETURN & EXCHANGE POLICY

Non-sale Product(s) can be exchanged within 7 days from the date of delivery. If the time has passed more than 1 week then exchange is not possible.

We’re very flexible about our exchange, provided that

Product is unused.
The price label and tags are intact.
You have the purchase invoice.
The exchange is made within 7 days of purchase.
If faulty, defected or wrong product(s) has been delivered. Contact our customer service center by emailing us at indiesurgeofficial@gmail.com images of defected/wrong product or any size issue call us at +92 3230095044 within 7 days of delivery. After our team reviews the product, we will gladly help you with your exchange. Once the 7 days after delivery have passed our team will no longer entertain any claims.

Return:

We have no existing refund policy. However, in case of unavailability of stock, or if the product is in a defective condition, refunds may be exempted. Your refund will be credited back to your original method of payment within approximately two weeks of being processed. Depending on your bank, it may take up to two billing cycles for the credit to appear on your credit card statement. All shipping and handling costs are non-refundable.

We shall not entertain any claims pertaining to refunds in case the customer refuses to accept the parcel at the time of delivery. Instead, store credit shall be issued against the refused parcel once it reaches back to our stock.

Please feel free to reach out to our customer support. or you can contact also +92 323 0095044.